CaseLoom Privacy Policy

1. Introduction

Welcome to CaseLoom (“CaseLoom,” “we,” “our,” or “us”). 

CaseLoom is a legal technology platform designed to facilitate case management, document sharing, exhibit presentation, and collaboration for legal proceedings, including depositions, hearings, arbitrations, and related matters. 

We are committed to protecting your privacy and handling your information in a transparent and secure manner. 

2. Scope of This Policy

This Privacy Policy applies to: 

• • Users of the CaseLoom platform (e.g., attorneys, law firms, staff) 

• • Participants in legal proceedings hosted on CaseLoom (e.g., witnesses, experts, clients) 

• • Visitors to our website 

3. Information We Collect

We may collect the following types of information: 

3.1 Information You Provide

• • Name, email address, and contact details 

• • Account credentials 

• • Case-related materials (documents, exhibits, transcripts, notes) 

• • Communications within the platform 

3.2 Automatically Collected Information

• • IP address 

• • Device and browser information 

• • Usage data (e.g., login times, feature usage) 

3.3 Audio, Video, and Transcription Data

• • Recordings of meetings or proceedings (if enabled) 

• • Real-time or post-session transcripts 

• • Metadata associated with meetings and participants 

4. How We Use Information

We use collected information to: 

• • Provide and operate the CaseLoom platform 

• • Facilitate legal proceedings and collaboration 

• • Store, organize, and present case-related materials 

• • Improve platform performance and user experience 

• • Communicate with users (support, updates, etc.) 

We do not sell personal data. 

5. Data Ownership and Control

Customers (e.g., law firms or organizations) retain ownership of the data they upload to CaseLoom. 

CaseLoom acts as a service provider and data processor, using customer data solely to deliver and improve the platform. 

Account administrators may control: 

• • User access 

• • Data permissions 

• • Retention settings 

6. AI and Automated Processing

CaseLoom may use artificial intelligence and automated tools to support features such as: 

• • Transcription 

• • Document analysis 

• • Summaries and insights 

These tools are designed to assist users but may not be fully accurate. 
Users are responsible for reviewing and validating all outputs. 

We do not use customer data to train general-purpose AI models without permission. 

7. Sharing of Information

We may share information with: 

7.1 Service Providers
Third-party vendors who help us operate the platform (e.g., cloud hosting, transcription services) 

7.2 Legal Requirements
If required by law, subpoena, or court order

7.3 Business Transfers
In connection with a merger, acquisition, or sale of assets 

We do not share data for advertising purposes. 

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect data, including: 

• • Encryption (in transit and at rest, where applicable) 

• • Access controls 

• • Secure cloud infrastructure 

However, no system is completely secure. 

9. Data Retention

We retain data: 

• • As long as necessary to provide our services 

• • As directed by our customers 

• • As required by law 

Customers may request deletion of their data, subject to legal obligations. 

10. International Data Transfers

CaseLoom operates using cloud-based infrastructure. 
Data may be processed or stored in locations outside your jurisdiction. 

We take reasonable steps to ensure appropriate safeguards are in place. 

11. Your Rights

Depending on your location, you may have rights to: 

• • Access your personal data 

• • Request correction or deletion 

• • Object to certain processing 

Requests can be submitted to: [email protected] 

12. Third-Party Services

CaseLoom may integrate with or rely on third-party services. 
These providers have their own privacy policies, and we are not responsible for their practices. 

13. Children’s Privacy

CaseLoom is not intended for use by individuals under the age of 13. 

14. Changes to This Policy

We may update this Privacy Policy from time to time. 
Updates will be posted on this page with a revised effective date. 

15. Contact Us

If you have any questions about this Privacy Policy, please contact us: 

Email: [email protected] 
Company: CaseLoom