CaseLoom Terms & Conditions

Effective Date: March 18, 2026 

 

  1. Acceptance of Terms

By accessing or using CaseLoom (“CaseLoom,” “we,” “our,” or “us”), you agree to these Terms & Conditions (“Terms”). 

If you do not agree, please do not use the platform. 

 

  1. Description of Services

CaseLoom is a cloud-based platform designed to support legal workflows, including: 

    • Case management 
    • Document and exhibit sharing 
    • Collaboration tools 
    • Video-based proceedings (where available) 
    • Transcription and AI-assisted features (in development or available) 

We may update or modify features at any time. 

 

  1. User Accounts

To use certain features, you may need to create an account. 

You agree to: 

    • Provide accurate information 
    • Maintain the confidentiality of your login credentials 
    • Be responsible for all activity under your account 

 

  1. Use of the Platform

You agree to use CaseLoom only for lawful purposes and in connection with legitimate legal or professional activities. 

You may not: 

    • Upload unlawful, harmful, or abusive content 
    • Interfere with platform functionality 
    • Attempt unauthorized access to data or systems 
    • Use the platform in a way that violates applicable laws or regulations 

 

  1. Customer Data

You retain ownership of all data you upload to CaseLoom, including: 

    • Documents 
    • Exhibits 
    • Transcripts 
    • Recordings 

You are responsible for ensuring you have the right to upload and share such data. 

CaseLoom processes data solely to provide its services. 

 

  1. AI and Transcription Features

CaseLoom may provide AI-powered tools, including transcription, summaries, or document analysis. 

You acknowledge that: 

    • These features may not be fully accurate 
    • Outputs should be reviewed before reliance 
    • CaseLoom is not responsible for decisions made based on AI-generated content 

 

  1. Availability of Service

We aim to provide reliable access to CaseLoom but do not guarantee uninterrupted or error-free service. 

We may: 

    • Perform maintenance 
    • Modify or discontinue features 
    • Experience downtime 

 

  1. Third-Party Services

CaseLoom may integrate with third-party providers (e.g., cloud hosting, transcription services). 

We are not responsible for: 

    • Third-party service performance 
    • Their data practices 

 

  1. Fees and Payment (If Applicable)

Certain features or services may be subject to fees. 

If applicable: 

    • Pricing will be communicated separately 
    • Fees are non-refundable unless otherwise agreed 

 

  1. Termination

We may suspend or terminate access if: 

    • These Terms are violated 
    • Use of the platform poses risk to others or to CaseLoom 

You may stop using the platform at any time. 

 

  1. Disclaimer of Warranties

CaseLoom is provided “as is” and “as available.” 

We do not guarantee: 

    • Accuracy of content or outputs 
    • Suitability for specific legal outcomes 
    • That the platform will meet all user expectations 

 

  1. Limitation of Liability

To the fullest extent permitted by law, CaseLoom shall not be liable for: 

    • Indirect, incidental, or consequential damages 
    • Loss of data, profits, or business opportunities 

Our total liability shall not exceed the amount paid (if any) for use of the platform. 

 

  1. Indemnification

You agree to indemnify and hold CaseLoom harmless from claims arising from: 

    • Your use of the platform 
    • Your data or content 
    • Violation of these Terms 

 

  1. Governing Law

These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles. 

 

  1. Changes to Terms

We may update these Terms from time to time. 

Continued use of CaseLoom after updates means you accept the revised Terms. 

 

  1. Contact Information

For questions about these Terms: 

Email: [email protected] 
Company: CaseLoom 

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